Facilitator Mode Info
Welcome to the CACE Homecare Curriculum Facilitator Module!
This module will present how to set up the curriculum for small and large groups, and provide access to the facilitator discussion guide. The discussion guide may be used at the discretion of the facilitator and is designed to have participants reflect on their observations, and explore how different members of the interdisciplinary team may collaborate in the client's care.
Facilitating the Curriculum
The CACE Homecare Curriculum is designed to allow facilitators to share progress made during group sessions with the participants.
Facilitator mode can be accessed by sliding the "Activate Group Mode" tab on the login page.
Once group mode has been activated, the facilitator will see the following screen:
If the curriculum is being run for a small group, enter the details of all participants. Participants will receive an email which will allow them to confirm their account and keep progress that was made during the session.
In the event the participant group is large, the lead facilitator should register one designated participant for each device. That participant should then confirm their account and log in as a facilitator and register the other members of the group.
Please note that participants who wish to receive the certificate of completion must complete the End of Module quizzes through their own accounts. It is strongly recommended that End of Module quizzes should not be completed as a group.
Once all participants have been registered, select "Dashboard" from the navigation bar on the left side of the page to continue.
The Dashboard displays the available cases for the group to choose from and can be completed in any order. There are short summaries of the cases which provide context for the simulation.
Once a case has been selected, participants will be directed to the client's referral card. The referral card is a commonly used tool that provides an overview of the client's history and instructions for care. Members of the homecare team should be vigilant in checking the document prior to a visit, and updating the document where possible to ensure that the information is up to date.
Please note that CCAC is an abbreviation for Community Care Access Centre and was used in Ontario. CCACs are now referred to as LHIN Homecare Services (LHS) in Ontario, and may be referred to differently in other regions.
Prior to initiating the simulation, consider having the group review the client's profile which is available through the profile tab to the right of the agency background tab. The profile card provides an in-depth history and the information may be drawn upon for additional discussion.
Click on the "Begin Simulation" button beside the client's profile picture to get started.
Please note that some discussion prompts will not apply to all groups. It is recommended that situation specific prompts are discussed immediately after the scenes and general prompts are discussed at the conclusion of the case, however this may be modified at the discretion of the facilitator.
CASE A: Amrita Singh
- A2-2 Greeting the client Amrita - This video follows the first environmental scan. In the video, the PSW attempts to calm the client by asking her to take some deep breaths and redirects her attention to cleaning up the toys that have been left in the room.
- What are some other strategies that can be used to calm an agitated client?
- A4-2 Clean up sheets - This scene takes place when the user selects the soiled bed sheets. In the video the client reports that she is tired.
- How would you have responded to Amrita's comment about feeling tired?
- Suggested teaching point: Given that Amrita is using a cane, it would have been beneficial to get her to sit down to avoid a fall.
- What further referrals or collaborations might you consider moving forward in the care of this client?
- Given what you learned, how might this impact how you approach the client with delirium? Please be specific on examples from your profession and settings i.e. home care, primary care.
Case B - Anne Smith
- B2 Environmental Scan - In this scene the PSW and the caregiver enters the room and see the client in the kitchen.
- What are some of the actions you can take when you recognize an unsafe space in your client's home?
- B4-3 Bedroom How to de-escalate a situation - In this scene the client becomes upset when she is unable to find her ring. The PSW is able to de-escalate the situation by remaining calm and asking the client to allow her to provide support.
- What are some other strategies that may be used to de-escalate similar situations?
- What actions should a provider that works in the home take if they feel unsafe?
- Was there anything about the family member that stood out to you? How would you support them?
- What key lessons from this case will you take into your practice?
CASE C - Alexei Klokov
- Pre-simulation - The client's referral card has little information
- What are some key topics the homecare professional should discuss with the client?
- Information regarding the client's emergency contact
- Kitchen (after both subscenes have been completed) - Which healthcare professional roles might best be able to contribute to this care? How might they work together a team in the community setting?
- Psychologist - Cognitive/psychosocial assessment
- Pharmacist - medication assessment
- Social worker - social isolation
- Nutritionist - nutrition finances
- Case manager connecting client to money manager - finances
- What are some important concepts when communicating with clients that are not comfortable speaking in English?
- Communication should include simple understandable language, layman terms, and avoidance of using professional jargon/acronyms
- What surprised you about what you saw and heard from:
- The home environment
- How the client presented